Apple Reviews

I bought two of these. One died after 3 months, so I sent it in to get fixed. When I got it back it worked well. Now they are both broke. The good news is that Microtek is replacing them with a new model(c593). Hopefully that one works better.

The monitor performed well, screen was crisp and clean and bright, but it died after two months of service. Tech Support is a toll number that is no longer in service. Despite the three year warranty, it will be a challenge to get this repaired, not to mention the inconvenience. I would recommend another unit.

Although the 1024 x 768 res at 75 Hz produces a relatively crisp picture with incredible color, the lower 800 x 600 res is very blurry. I plan to compare other lcd monitors in the next few days and will quite likely return this monitor. Otherwise, the monitor has great controls, looks very sweet, is very stable with its well-designed pedestal base, is a fine gray/silver color, and uses at most the power a 30-watt light bulb pulls.

Power supply melted after approximately 18 months of light use. Recently read several reviews stating the same problem, many also after 18 months of use. The power supply was extremely hot and a major fire hazard!!!

We've had this about a year and used it moderately. One day I heard a high-pitched noise, and it was the printer!!! The AC adapter was burning. I've tried to contact Lexmark, but they had no solution. Now we have no printer.

The AC adapter on my Lexmark z65 just started burning. (We don't use it THAT much--and didn't do anything abnormal to it) I called the Lexmark Tech support and they said they'd send me a new AD adapter within 2 to 5 days. I was pleased with their response, but not happy that somethig so weird happened to my printer.

I finally got around to opening this product and connected it to my "new Emac." My Mac is very good at automatically recognizing plugins via fire wire. The doggone thing just don't work! I did trouble shooting both through mac and pinnacle systems online website. All I have now is a $200.00 statue! Don't waist your time or money on this junk.

I purchase this item before it was associated with Pinnacle from a retail store. Unfortunately, I didn't try it out before the warrantry ran out which is something I REALLY REGRET. The audio capture is choppy 8 out of 10 times and those stats don't cut it when you spend over $250. The support from Dazzle at the time was almost non-existent. We were told to try different setting instead of the one that matched our brand (as if we didn't try that). Now that Pinnacle has bought Dazzle they don't even list this item on their website. If I were you I would invest in a DV camera with the firewire instead of this because it will bring you nothing but HEADACHES when you want to use it.

I've owned, recommended and used HP products for many years and am a business systems consultant. I have written and designed systems software and application software as well as sold software. Most of my experience has been in technology and sales management.

Do not buy this scanner. The software is worse than bad. I too could not believe the other reviews and wanted the ADF so bought it anyway. Normally, HP does quality work, but not this time.

If HP had any decency, they would create a new version of the software and release it to the owners of this product along with an apology. In my many years of work in the information technology sector and considering the current state of technology, I cannot remember a product this poor from a major vendor.

I should say I didn't believe that this product is as crappy as other reviewers described. Because I really like some of HP products, especially HP has been in ADF scanner business for so many years.

So I went ahead and bought a HP 5550C with thoughts that I (as a computer professional with 12 experience and a former HP employee) can manage to make it work.

But clearly I'm wrong, and so wrong that the 5550C software is by far the worst software I have ever seen!!! I really do not understand that why HP even bothers to release this product to market, and HP should really "fire" the software team and the QA team for doing nothing but damaging its reputation.

I agree with other reviewers completely. The 5550C hardware looks well constructed and sturdy. The problem comes from the software piece.

Sigh ....

I use the scanner everyday for everything from documents to photographs. It is actually capable of scanning a stack of pages in the ADF very quickly into B&W PDF files. Unfortunately, as other reviewers point out, the HP software is mostly useless for this function. There is a trick that I will point out to everyone with this scanner or considering it if they can pick it up cheap from others who have given up: if you use Paperport or similar software and set the driver to windows WIA (rather than the HP driver), then set Page Size to "Quarto" when scanning from the ADF, then it works great. This is bizarre, and I have tried all the other page size settings and Letter will not work--you must use Quarto. Anyway, this proves that the machine is capable of good performance. It is alas software that limits the performance. Perhaps better WIA support will come in the future. In the meantime, despite the bad software, I found this machine to be the best value for a combo flatbed/ADF scanner that could take at least 35 pages. There are other choices like the Fuji if you want ADF without a flatbed, but it's still more expensive.

I accepted the reviews in major trade magazines. I'm now ready to return my second monitor back to viewsonic. A major disappointment after having great success with another monitor. I believe it is a model specific issue.

This LCD worked for about 2 days.

Now it doesn't.

Customer support is pathetic, hence this review.

It was a wonderful 2 days, though!

For the first 4 months, this monitor worked well. The image was decent, although not as crisp or stable as my CTX 17" LCD. I liked the televison feature too. Minor annoyances included highly sensitive buttons and the flimsy speaker covers.

The real problems started after about 4 months. The monitor went dead. It did display from the PC or television. It did not respond to any of the controls (remote or on the unit itself). I could not turn it off from the power button either.

I called Viewsonic and they had me ship the unit back and they supposedly sent me a new one. I immediately installed the unit and had the same problems. It did not repsond to any of the buttons. When I plugged it in, it turned itself on, but did not respond to any of the controls.

They sent another and I had the same exact problems. Finally, I called back and they sent a third unit without me even having to send the 2nd replacement back. So, now I'm using the 3rd replacement and this one is far from acceptable. The screen had an extremely distracting flicker. I solved the problem by adjusting the LCD setting. Now, I'm looking at fuzzy text. Not all of the text is fuzzy, just random letters and characters. It looks almost like output from a copier or printer w/ a toner problem. The fuzzy letters form a striping like effect. I'm not experienced enough to check card settings. However, the average user should not have to endure such problems.

This is the worst gamepad I've ever seen in Logitech's line up. There are few very buttons, making it useless for almost any game. There is no start button which many have gotten accustomed to nowadays. The buttons on the right are so tiny! They feel odd and qwerky when pressed. Logitech has been known for making some of best game controllers out there, and I don't see why they went to make this so poorly. I'm very dissapointed in this product, thus do not recommend to anyone.

Brand new, won't even calibrate properly. Save your money. Logitech should be ashamed for putting out such a piece of [junk].

I bought this to play Nascar 2002 mainly so I thought this would maybe be O.K. Not so...Action is terrible...worse than a 20 year old Atari controller.So unless you like to crash or get your...whipped in fighting games ...spend a few more bucks.

As far as getting 2 extra years of warranty and support goes, I suppose this isn't a bad package. But I felt let down by the telephone support side. I'm told that there are call centres in three countries and the one you get depends on the time you phone. I think I'll phone at a different time next time!
My iMac is only three months old but unfortunately I've had to contact AppleCare already after my Superdrive started doing something odd.
I listened to distorted music for thirty minutes before a human finally spoke to me. Sadly, their English was so poor I could barely understand a thing they said and we had to repeat ourselves over and over. After making me do things I'd already done to try to resolve the problem (obvious things), they very quickly admitted defeat and said I'd have to take my iMac to the local Apple service centre. Once there, the cure was pathetically simple and should have been diagnosed by Apple Care. If it had been, I wouldn't have had to take my machine to the repair centre.
Apple describes Apple Care as a "world class" telephone help service. I'd say it's one of the worst I've ever used in my life.
Still, it's probably worthwhile for the extra two years' warranty. Just pray you never need to call on them!

Apple just replaced the CRT (display) on my eMac under warranty. The cost without warranty would have been 486.56 dollars. This is over 50 percent of the cost of the computer! That would have been great except the CRT is still not working properly.... If you must own an Apple, you want this warranty. It is 50 dollars just to talk to AppleCare after 90 days. Me, I am going back to my Dell.

This adapter only seems to work well with a couple of HP printers for which it requires that you patch the printer drivers. It won't work with Epson printers. Contrary to their claims, it will not work with PDA's. Buy the Keyspan serial adapter. Keyspan adapters are not compatible with a lot of devices, but they are compatible with many more devices than this horrible Belkin adapter. Also, Keyspan has better support.

Not at all happy with this device. The claim "compatible with all serial devices" the reality is it is not . I wanted to connect my LaserWriter to my iMac (serial to USB). After much frustration I called Belkin and was told that this product does not support LaserWriter printers. Belkin was not very helpful and returning the product means I am out the shipping. If you are considering this product call to get specific compatiblity specs.

I like this printer. It's just that it came with the software in Swedish and HP refuses to help...

Dont' buy it. NYET!

We use this printer with AutoCAD. Our drawings use different line thicknesses, and the HP 2600 does not seem to recognize anything thinner than the standard width, it will print thick lines. I would think that with a printer of this caliber dpi would be able to print thin lines. We have contacted HP and they were no help in this matter. The printer will also grab 2 sheets of paper frequently - it's only a month old. We are very fond of HP products, we are just dissapointed with this printer.

I ordered the Scan Maker with high hopes due to the outstanding ratings that I reviewed on many sites. I am not a techie, and was impressed by those reviews. However, once I received the scanner and called for help in setting it up, my hopes declined dramatically. You have 3 options for support. 90 days free basic support, $15 per incident for "advanced troubleshooting", and email support. There is also what is called "General Consulting" support @ $30 per call up to 30 minutes, and $1 per minute after that.

None of the calls are to 800 numbers.

The support you get is non-existent. The operators ask what is the problem, then they immediately send you a pre-written email. Which in my case, wasn't what I needed. After calling again (at my cost during the 90 days free help) I got another person who sent me a different email. That did help, but it didn't answer all my questions.

The Auto Document Feeder is weird. The primary "part" needed to guide the paper and cover the glass during the auto-feed is a little plastic piece that is not easy to put in place.

Don't even get me started on the manual and what it says about how the feeder is supposed to work.

Maybe you need to be a techie to operate the user-friendly, easy to operate scanner.

Needless to say, I'll be trying HP next.

Impossible is the word to describe trying to get in touch with Microtek customer service. Not only is the product extremely unreliable, but customer service and technical support would rather you not call them if you have problems. I have owned two Microtek scanners, both products not supported by the manufacturer